Reviews

• Clean, New, OverBilled.

  Submitted on: 02/13/2008

  This hotel is nice and new. the problem i have is that they have billed me an additional $1,675 and they can't tell me what it is for. ...

  This hotel is nice and new. The problem I have is that they have billed me an additional $1,675 and they can't tell me what it is for. I have called in twice weekly since the stay and still no progress. I have formally complained to the corporate billing department twice with no follow up on their end. I just got off the phone and the staff is handling this lackadaisically, passing me off from one rep to another. I just want them to give me back my money. My recommendation: Stick with a Marriott or Hilton property. They have properties in this same price range, go with someone solid and save yourself the trouble. Now I just hope the AMEX fraudulent charges department takes care of the situation for me.

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