Reviews
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Never Again
11/07/2008A friend told me about this resort and insisted that we stay here. i guess in the past he had a wonderful experience. this time that was not the case. ...
A friend told me about this resort and insisted that we stay here. I guess in the past he had a wonderful experience. This time that was not the case. Upon entering the premises i noticed that there were many units that were available or shall i say vacant, and they decided to put us on the 3rd floor. When i got to the front door of the unit there was plenty of bird poo along the porch. now these are just a couple of things. The list goes on and on. i talked to an employee about some of the things i had issues about. She stated that the manager would be in at 10a.m. on Sunday. Sunday came and i spoke to another gentleman at the front desk. He proceeded to tell me, with an attitude, that if the manager was going to take a day off then that's just what she was going to do and that she had a life too. These are things, as a customer, i didn't want nor needed to know. And that he wasn't going to be able to help he. When i did get a chance to speak with the manager, she didn't feel that any reimbursement was needed. instead she proceeded to tell me how nobody gave her a thank you note. Here are a list of things i experienced: jacuzzi - cold, tile in the hall of the unit - loose, No iron, ironing board, toaster, couch - needed to be stuffed. very uncomfortable.
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Absolutely Horrendous!
09/26/2008I would suggest that the travel website research who you refer customers to. there was foreclosure signs posted up on several units. the grass was dead, the a/c's ...
I would suggest that the travel website research who you refer customers to. There was foreclosure signs posted up on several units. The grass was dead, the a/c's didnt work, people were hanging out til all hours of the night being really loud!!! I would spend the extra money and stay somewhere else.
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awful
06/11/2008Check in and noticed no telephone, no coffee maker, no bedspread, very few towels, dirty floor, inaccessible refrigerator. though they bill the place as "new" it is obviously in the ...
Check in and noticed no telephone, no coffee maker, no bedspread, very few towels, dirty floor, inaccessible refrigerator. Though they bill the place as "new" it is obviously in the process of being refurbished. Discovered that the air conditioning did not work, and it was 95 degrees outside, almost that hot inside. Inquired at the front desk and they said they had no idea how to fix it and that maintenance was not available. They gave us another room, again no air conditioner. It was out at least in the entire building. Front desk was rude and inattentive. We left that night due and are still waiting for a refund. This place was a joke!
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rooms were clean, but.............
02/25/2008Rooms were clean but that was the extent of it. 5 of us were excited for our chick week-end.
after checking in we walked to our room, the ...rooms were clean but that was the extent of it. 5 of us were excited for our chick week-end.
after checking in we walked to our room, the inside looked great. had to walk to rio for a taxi to the
strip. They should provide shuttle service at least to the Rio, (5 women) after returning
back from the casinos, we found that we had no bedding for the sofa bed, no wash cloths and
only two towels for two bathrooms. we went to the office, and inquired about the bedding, the
disgruntled employee was not happy to have to look for these items. after returning after 15 min
he informed us that there was not any blankets and handed me 3 sheets, one pillow, no pillow case.
i had to ask again for a blanket and a pillow case, i only received a pillow case. the heating system
was so loud it sounded like a plane landing. The next morning (different staff) we asked about coffee
since there are no stores, coffeshops or casinos close. the person behind the desk said they had
just ran out, and there were no cups anyway.
They could have a goldmine there if they would get their act together.
stay again? no-way. -
Good value, 5 minutes to The Strip
02/09/2008Excellent value for being close to the strip. nice and roomy with bedroom, full kitchen and living room. comfortable bed. close to the rio, which has free shuttles to several ...
Excellent value for being close to the Strip. Nice and roomy with bedroom, full kitchen and living room. Comfortable bed. Close to the Rio, which has free shuttles to several Strip hotels. Staff pretty good, could use more Vegas tourist info. High speed internet, though not wireless. Some of the building's construction on the cheap side, but comfortable overall.
