Reviews

• Buyer beware

  Submitted on: 09/03/2008

  I was very pleased when i arrived to find i had a very nice suite, king bed, couch, desk, kichenette, everything as advertised. however, housekeeping never bothered to actually do ...

  I was very pleased when I arrived to find I had a very nice suite, king bed, couch, desk, kichenette, everything as advertised. However, housekeeping never bothered to actually do anything, so I was reusing the same towels on the last 2 days of my 5-night stay (yuck). Additionally, the hotel decided to charge my debit card (which I had gotten specifically for the trip) ""incidental insurance"" fee which they have yet to remove from my account, even though it is still listed as ""pending,"" after I was told that it could take up to 10 business days to dissappear. It is now business day 12 after my trip, and I am making calls to the GM of the hotel on a daily basis and not getting called back. Additionally, the shuttle service drivers were surly and generally unpleasant. Also, the windows above the 2nd floor are sealed. While the room was nice, I cannot recommend it to anyone staying in the Indy are for these reasons.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
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• Pleasantly Suprised

  Submitted on: 10/16/2007

  I had never stayed at candlewood suites before, and i was not familiar with the indianapolis area. this hotel is located just outside of indianapolis about 5 minutes from downtown. ...

  I had never stayed at Candlewood Suites before, and I was not familiar with the Indianapolis area. This hotel is located just outside of Indianapolis about 5 minutes from downtown. The room was spacious and clean, and the hotel staff was very helpful. I would stay there again should I have to return to Indianapolis.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
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• A clean, comfortable stay just outside of downtown

  Submitted on: 07/25/2007

  This hotel is adjacent to the iupui campus and therefore close to both downtown and the speedway. the hotel offers a free shuttle within 2.5 miles of the hotel ...

  This hotel is adjacent to the IUPUI campus and therefore close to both downtown and the speedway. The hotel offers a free shuttle within 2.5 miles of the hotel and then there are free and cheap bus routes (we just rented a car for comfort after the surgery). The hotel was clean, quiet & comfortable. The hotel staff were nice and helpful. The only thing missing was a pool and a free continental breakfast although we were able to manage between the food for sale in the Candlewood Cupboard and the kitchen in the suite. I highly recommend this hotel.

  • Room Quality
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