Reviews
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Stay Away
02/20/2009The room wasn't that bad,every light fixture in the whole room only had one bulb that work on it, the bathroom ceiling looked as if it was going ...
The room wasn't that bad,every light fixture in the whole room only had one bulb that work on it, the bathroom ceiling looked as if it was going to fall down, and the tub faucet had corroded away at the opening. So other than the thought of catching a disease from sleeping in the bed or the fear of having to take a shower the room was great. I would say if you could get one of the rooms pictured then go for it, if not find another place to stay.
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quant and very close to everything
01/23/2009The hotel was pretty clean and updated. the shower was awesome. no elevator so the stairs were very tiring. no breakfast or coffee that was a disappointment! the parking was ...
The hotel was pretty clean and updated. The shower was awesome. No elevator so the stairs were very tiring. No breakfast or coffee that was a disappointment! The parking was terrible, we had to find our own parking which was about 4 city blocks away. But I must say the staff was great and friendly and we would probably stay again.
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Awful
01/18/2009Completely disorganized. no breakfast available despite the claims to it. no vending machines either. they also conveniently ""lost"" a check (after they cashed it, they lost all record of it). ...
Completely disorganized. No breakfast available despite the claims to it. No vending machines either. They also conveniently ""lost"" a check (after they cashed it, they lost all record of it). Then they charged my credit card for the already paid amount twice and then for good measure charged another $* on the same day for no apparent reason. And no, they were not even sorry or helpful. They cost me $* in charging me for the room I already paid for. OVERPRICED! RUDE! DON""T WASTE YOUR MONEY! The room was tiny and the air conditioning/heating didn't work.
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Location Good, Rooms Not Impressive
03/24/2008The location of this hotel is fantastic, a mere three blocks from all attractions and ambiance that the jackson square area can offer. there are tons of restaurants, galleries and ...
The location of this hotel is fantastic, a mere three blocks from all attractions and ambiance that the Jackson Square area can offer. There are tons of restaurants, galleries and shopping within easy walking distance of the hotel.
For the price we paid, we expected a bed and a shower and that was pretty much what we got. We were in one of the few unrefurbished rooms in the hotel, as that was the only option available when we booked. The exposed brick and historic feel of the building were nice and the courtyard was a quintessential slice of New Orleans. The rest of the hotel experience was pretty lackluster.
There were no matress pads on the bed, which struck me as odd. The front desk person was unsure if she could provide us with two extra pillows to supplement the two extremely thin ones that came with the room. Thankfully, she was able to muster them from somewhere. I don't think our room saw a vacuum the whole time we were there, the sink/tub were never cleaned out, and wet/dirty towels were not always removed or replaced with new ones. Noise in the courtyard in the morning and evening carries right into the rooms, so this is not a location for light sleepers.
So, book at this hotel if you want a good location in the French Quarter and aren't fussy about your hotel amenities. Otherwise, there a number of other boutique hotels in the French Quarter and the Garden District where you can get a lot more bang for your buck. -
Bait and Switched
12/17/2007We were promised a great room, but told the jacuzzi tub was being repaired, and we needed to be placed in a different room. the room was ok until later ...
We were promised a great room, but told the Jacuzzi tub was being repaired, and we needed to be placed in a different room. The room was ok until later that evening. They failed to tell us it was above a downstairs bar. We would not get to our room until 1 - 2am, and the bar would still keep us up until dawn. The staff could have cared less about our trouble. Called to speak with the manager, who happened to be out of town, and never received a return phone call. Would be a good choice if you get what you receive, and the staff cared about their guests.
