Reviews

• days inn east ridge chattanooga

  Submitted on: 09/08/2008

  Stayed here for a week. office staff was friendly but this property was very run down. i heard another room complaining of fleas, and i seen a roach while there. ...

  Stayed here for a week. Office staff was friendly but this property was very run down. I heard another room complaining of fleas, and I seen a roach while there. They had orkin visit.Housekeeping complained every day about their job, and the whole property looked like it needed painting and repairing. The handicap ramp was a piece of plywood that was ready to collapse under any weight.They did fix that while I was there.One day didnt get any housekeeping at all, went to the office and they told me it was the maids day off that day.Tried to tell me they had no record of my reservation thru the online travel agency. When I went to check out, they were trying to charge me over $$$ on my credit card for my room.Seems like their bookkeeping isnt very reliable. It has a good location next to a subway, cracker barrel, shoneys and lots of food places. Location is a busy highway.They said there was a fridge and microwave in the room. Ended up having to request it and got it after 2 days.It was definitely not as nice as the pictures portray. It has a swimpool which was nice. They said they had a laundry service, but the one we found near the pools both machines were out of order. They offer a continental breakfast, but the juice machine was out of order also.The sheets had feces marks on them upon arrival. When I complained, the maid said you should complain to the front desk. I think my room was only vacuumed twice all week.If you are a clean freak, I wouldnt recommend this property.

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