Reviews

• would not recommend having a function there

  Submitted on: 03/26/2009

  I attended a wedding there and i saw the banquet/catering manager scold an employee for pouring a coffee for someone, as she was told not to be in the ...

  I attended a wedding there and I saw the banquet/catering manager scold an employee for pouring a coffee for someone, as she was told not to be in the room. Obvious this hotel is not guest oriented. The front desk staff was accomadating, as well as the door staff and concierge. I would stay again, just not have any functions there!

  • Room Quality
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  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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  • Dining
  • MeetingRooms
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• Below Standards/Disappointed

  Submitted on: 10/08/2007

  After walking through the beautiful lobby and seeing the lovely oak room bar, we were very disappointed when we arrived in the room. the room was very small and very ...

  After walking through the beautiful lobby and seeing the lovely Oak Room bar, we were very disappointed when we arrived in the room. The room was very small and very dirty. The bathtub was covered with mildew and the linens were unclean. We were scheduled to stay for four nights and only stayed one, transferring to the Westin next door for the same price. Several other people at the conference had the same experience. While I am sure there are lovely rooms at the Fairmont Copley, I would not recommend staying in this hotel as the chances of having a bad room are too great.

  • Room Quality
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  • Staff And Service
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  • Value For Money
  • Location
  • Dining
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• not really worth it

  Submitted on: 08/07/2007

  Well this hotel is very beautiful but way over priced! the rooms are very tiny with hardly any room to do anything. the minibar as well as snacks are way ...

  Well this hotel is very beautiful but way over priced! the rooms are very tiny with hardly any room to do anything. The minibar as well as snacks are way over price come on $* for a snickers that I could go down the street and buy for * cents. Close to down town so you can walk a lot but, we werent told until we checked in there is no hotel parking you must either find your own parking garage which is very costly or pay the hotle * a day to store your car. So you may get a deal on the room but dont forget the parking. Overall I wouldnt go back here and I only paid * per night. If I paid the * they were asking i would have been aggrivated!!!! Save your money there are plenty of nicer hotels in the Boston area!!!

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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• The staff

  Submitted on: 02/28/2007

  The staff was most friendly and helpful. i could with ease state that of all the hotels i have frequented, this one oozed with courtesy.

  The staff was most friendly and helpful. I could with ease state that of all the hotels I have frequented, this one oozed with courtesy.

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• almost there

  Submitted on: 11/29/2006

  Service folks were very friendly, decor very lush, but bathroom, window and shower curtains in disrepair and two lamps with nearly-falling-off lampshades. finery that looked worn out.

  service folks were very friendly, decor very lush, but bathroom, window and shower curtains in disrepair and two lamps with nearly-falling-off lampshades. Finery that looked worn out.

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