Doubletree Hotel San Diego Mission Valley
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from $84.16 USD
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Reviews
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Bad experience
07/20/2009Reserved a king room several days before arrival. arrived at hotel at 3:45 pm. lobby was full of people waiting to get into their rooms because rooms were not ...
Reserved a king room several days before arrival. Arrived at hotel at 3:45 pm. Lobby was full of people waiting to get into their rooms because rooms were not cleaned yet. After waiting in line for 30 minutes to check in, desk agent said there were no more king rooms even though I had reserved one. Hotel was overbooked. That does happen, but it happened in this case because they let a bunch of walk-in's register before the 3 pm check in time. Desk agent had no explanations - manager offered no apologies. Waited for one and a half hours. After going to back to the desk the third time and being told they had no room ready for me, I pointed out that the person in front of me had just arrived and got a room immediately. Desk agent went to the back to speak to manager, and came back and said there was a mix up and, voila, a room was ready. I am not the type to scream or be rude to people and I was very polite to the desk agent each time. Desk agent was polite as well, but offered no explanations, would not commit to a time when the room would be ready. Desk manager was short, but not rude. Will definitely not return to this hotel. Oh, and all they would do for me is comp my parking, but only after I asked.If you book this hotel be prepared for a long wait, and even after that you may not have a room. Next time, I will go elsewhere.
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Nice hotel.
04/09/2009Amazing staff! very friendly, yet professional. it was a very nice hotel, some things were a little dated, but overall elegant. the only problem we had was that during our ...
Amazing staff! Very friendly, yet professional. It was a very nice hotel, some things were a little dated, but overall elegant. The only problem we had was that during our stay only one elevator was working which really slowed the hotel traffic, especially in a hotel that size. Overall, our stay was wonderful, it was a great hotel with great location, really close to mall, near old town and beaches.
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AMAZING!!!!!!!!!!!!!!!
03/03/2009It is the hotel to stay in san diego. is super clean, lots of towels, great bathroom, amazing bed, huge room with everything you need and the best location. i ...
It is the HOTEL to stay in San Diego. Is super clean, lots of towels, great bathroom, amazing bed, huge room with everything you need and the BEST LOCATION. I didn't have a car, so I just walked a little and I got the trolley. I stop to Fashion Valley and 2 stops to IKEA and like 3 stops to down town.The pool, the gym, the service and the staff GREAT. From now on I only will stay here. The best choice you can make,
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Nice but additional costs . . .
02/20/2009Was a nice hotel, not great, not bad. wasn't as nice as other doubletree hotels that i have stayed at, but nevertheless still a nice stay. a couple of ...
Was a nice hotel, not great, not bad. Wasn't as nice as other Doubletree hotels that I have stayed at, but nevertheless still a nice stay. A couple of items that should be known PRIOR to making a reservation is that there is a charge for parking, $15/day and if you require Internet in your hotel room, that would be another $12/day. So while the initial cost may be cheaper then other hotels, the additional costs start to add up quickly.
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Great Value!
02/01/2009Went to celebrate our anniversary. picked this due to being near the trolley line so we didn't have to drive anywhere. booked their romance package and couldn't have ...
Went to celebrate our anniversary. Picked this due to being near the trolley line so we didn't have to drive anywhere. Booked their romance package and couldn't have been happier. The staff was attentive the rooms were clean and nice. Comfortable bed, and wonderful champaigne and strawberries. Not to meniton if you book the executive floor you also get appitisers as well. Hated having to check out. The only thing I could say was not the best was the selection at night from the restraunt. Other than that the stay was wonderful will book again soon when we need a get away!
