Reviews
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Avoid this hotel.
07/31/2009Although our room was newly remodeled and nice, the hotel itself was falling apart. the public areas were dirty and in need of a complete remodel. the windows were filthy, ...
Although our room was newly remodeled and nice, the hotel itself was falling apart. The public areas were dirty and in need of a complete remodel. The windows were filthy, the carpets worn, the door frames chipped and dirty. We rejected the first room that they put us in. The view of the river had disappeared with overgrown trees, the balcony looked unsafe and everything was dingy. The worst part is that it's almost impossible to find the hotel and particularly the entrance. We drove around for 30 minutes trying to find it. I would recommend that you stay away.
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Doubletree Riverside at Boise
10/10/2008Everything was very attractive, but the floor plan is sxetremely extended so bring your comfortable shoes for a convention. food is average to good. pool and exercise area are nice! ...
Everything was very attractive, but the floor plan is sxetremely extended so bring your comfortable shoes for a convention. Food is average to good. Pool and exercise area are NICE! I was not happy that they did not honor my online travel website request to have a smoke-free room. However, the motel provided us with an Ozone machine which worked pretty well to clear the air...even out to the hallway, And we had it for the whole week to turn on at will at no extra cost. The online travel website conceded us a number to use for a $50.00 discount which will be nice for any future trip, but had the ozone machine not been available, my a-pap breathing machine would have been ruined and then it would not have been near enough. Everything worked out and it was a PRETTY motel.
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Bad Hotel
07/15/2008Rooms were dirty, not cleaned properly. other guests were disruptive, kids running through the hallways and up and down stairs. security was lax, secure doors were left open or didn' ...
Rooms were dirty, not cleaned properly. Other guests were disruptive, kids running through the hallways and up and down stairs. Security was lax, secure doors were left open or didn't close properly. Staff were rude and unhelpful. Restaurant service was slow. Restaurant and lobby were difficult to get to from the room.
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Seen its better days!
06/20/2008I stayed based on advice from a colleague and paid in advance to get the best rate. i asked to upgrade at my expense but was told that was a " ...
I stayed based on advice from a colleague and paid in advance to get the best rate. I asked to upgrade at my expense but was told that was a "lot of trouble". They sent me to a far off building with no view in spite of a practically empty parking lot. Room was ugly and I couldn't find a light switch. Big room, nice bed, nice tub but extremely shabby (gross) carpet. Sink backed up and I can't describe the sewage that came up. They put a large group of girls on my hall so I spent several nights hearing slam, giggle, slam even though there was plenty of availability so they could have put them in their own building. Room service was predictably bad and high priced. Got bitten by little flying bugs (gnats?) one night. Housekeeping was inconsistent - fairly clean but not very tidy. Took me a few days to figure out the thermostat so I didn't freeze or cook. Not sure why, but I did not get 1 night of good sleep though I travel lots and usually sleep soundly after the first night. On the plus side, the back was gorgeous! You'd NEVER guess it from my area, but there was a beautiful garden view of the river with access to the walkway. Much of the staff was very friendly if not incredibly competent or helpful at times.
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Hotel for business not family
05/19/2008Nice facitlty, great location on a river but strictly buiness clientel only. check in is 3 pm and we checked in at 4:30 pm. our "confirmed" river view room ...
Nice facitlty, great location on a river but strictly buiness clientel only. Check in is 3 pm and we checked in at 4:30 pm. Our "confirmed" river view room was already " given away" according to Day Shift Manger and since she wasn't " a miracle woker" nothing could be done. Since we made the mistake of paying in advance we had to take a normal room at the perferred room price or " find another place of our liking". So much for customer service . Would avoid for any family events or vacations.
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