Reviews

• NOT WHAT I EXPECTED

  Submitted on: 05/14/2008

  I looked at just about every 4star hotel in detroit. i wanted my stay to be very welcoming. the views on the web site is nothing like it is in ...

  I LOOKED AT JUST ABOUT EVERY 4STAR HOTEL IN DETROIT. I WANTED MY STAY TO BE VERY WELCOMING. THE VIEWS ON THE WEB SITE IS NOTHING LIKE IT IS IN PERSON. THE DAY STAFF WAS VERY PLEASANT, ALONG WITH TH NITE VALET. I EXPECTED THE HOTEL TO BE TOP OF THE LINE AND IT WAS NOT. I WILL NOT STAY THERE EVER AGAIN. WHAT'S BAD ABOUT THE SITUATION IS THAT I USED TO LIVE IN DETROIT. I GUESS MOVING TO THE SOUTH GIVES YOU A PERSPECITVE THAT YOU WOULD NOT NORMALLY HAVE LIVING IN THE CITY. I WOULD HAVE BEEN BETTER OFF STAYING AT RESIDENCE INN.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • KidFriendliness
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• An exceptional Hotel

  Submitted on: 04/11/2008

  Initially leery due to previous reviews; however, my experience with the omni riverfront hotel was surprisingly one that went beyond my expectations. i found the staff exceptionally freindly, helpful, and ...

  Initially leery due to previous reviews; however, my experience with the Omni Riverfront Hotel was surprisingly one that went beyond my expectations. I found the staff exceptionally freindly, helpful, and supportive. I had left food that I had intended to take back to my rm after eating in the restaurant and the staff @ the restaurant refrigerated than later brought the food to my rm once I returned back to my room several hours later. The front desk staff on duty upon check-in were both friendly, hospitable, humorous, and seem genuinely concern to do all they could to make my stay enjoyable. It felt more of a bed and breakfast than an hotel, or the feel of staying amongst friends. I thoroughly enjoyed my stay at the Omni and it will defintiely be my hotel of choice whenever I am in the city of Detroit. One last note, the rooms are done in good taste (European) and the bed very comfortable with excellent housekeeping staff. In my opinion, this is a first class establishment from all points!

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• omni detroit

  Submitted on: 06/01/2007

  The omni is in the old stroh's brewery hq and has the quality of constructed buildings of that era going for it. although stairs are required to get to ...

  The Omni is in the old Stroh's brewery HQ and has the quality of constructed buildings of that era going for it. Although stairs are required to get to your room, my stay was great. Nice and quiet. Cable was great. No bed bugs as a previous review had stated. Housekeeping was unable to retrieve a hat that was left behind and I am waiting to hear back from staff regarding this request.

  • Room Quality
  • Staff And Service
  • Dining
  • Activities
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• For an OMNI Hotel, this one is LACKING!!

  Submitted on: 11/27/2006

  Broken shower handle (how did housekeeping miss this when cleaning?). fitness area dirty and smelly, not to mention you have to walk across a courtyard. beautiful view of river. front ...

  Broken shower handle (how did housekeeping miss this when cleaning?). Fitness area dirty and smelly, not to mention you have to walk across a courtyard. Beautiful view of river. Front desk staff was friendly, but robotic, didn't address concerns very well. Other staff - very friendly - great shuttle service. There are definitely nicer hotels in the Detroit area. Can't believe this is an Omni Hotel.

  • Room Quality
  • Staff And Service
  • Dining
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• Omni

  Submitted on: 07/26/2006

  Had a great time. detroit is making great strides. go tigers!!!

  Had a great time. Detroit is making great strides. Go Tigers!!!

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