Sheraton Suites Country Club Plaza
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from $59.40 USD
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Reviews
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Great Experience
11/05/2009Everything went smoothly at check in even though we arrived rather late. parking is under hotel and seemed sufficient. the room was very nice, the beds comfortable, everything seemed very ...
Everything went smoothly at check in even though we arrived rather late. Parking is under hotel and seemed sufficient. The room was very nice, the beds comfortable, everything seemed very clean. Only problems: it took a while to find lightswitches other that the one by the door, no hairdryer, and a somewhat small area with toilet and tub. I would go back.
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Watch out for unexpected costs
07/11/2009This hotel was more than what i hoped for, however, there were several additional fees that i was not expecting. the room was great: soft towels, comfy bed, two flat ...
This hotel was more than what I hoped for, however, there were several additional fees that I was not expecting. The room was great: soft towels, comfy bed, two flat panel televisions, couch, coffee maker, mini-fridge, microwave, etc. The pool area was very nice and the on-site restaurant was good and not extremely overpriced like you would expect. Upon checking in I was informed that parking would be $9, unexpected, but a fair price - so I thought. The bill we received under our door the day we checked out showed a charge of $9 per day, the price still wasn't that bad, but it was unexpected and not explained in full upon check in. The hotel also charges for internet access - not just to use the computers in the lobby, but to use wi-fi from anywhere in the hotel at a price of $9.95/day. No thanks. Fortunately there is a Panera within two blocks that provides free internet access - I highly recommend this not only for the internet access but because the hotel does not provide a complimentary breakfast. We stayed at a Choice Hotel earlier on our vacation and while that property was not the greatest, at least they didn't try to charge us an additional $10/day to use the internet. I got a great rate for the Sheraton and was pleased overall with our stay, I just was not expecting a property of this caliber to nickel and dime you. Make sure you are fully aware of all additional charges before booking your vacation at the Sheraton Suites.
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Pleasant room
07/01/2009I had a very pleasant one-night stay in a king suite, which was like a tiny, elegant apartment, beautifully decorated. conveniently provided with a mini-fridge, microwave, coffee maker, ...
I had a very pleasant one-night stay in a king suite, which was like a tiny, elegant apartment, beautifully decorated. Conveniently provided with a mini-fridge, microwave, coffee maker, hair dryer, ironing board and iron, and two flatscreen televisions. Luxurious bed and black-out drapes made for a great night's sleep. Suite was clean and appeared to be newly redone.
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Girls Weekend on the Plaza
07/17/2008The sheraton suites on the plaza is in a fantastic location, but the hotel is getting a little run down. it could use some updating, but it was totally sufficient ...
The Sheraton Suites on the Plaza is in a fantastic location, but the hotel is getting a little run down. It could use some updating, but it was totally sufficient for our girls' weekend away. Our hotel was fine, but the bed creaked (obviously old) and the bathtub looked filthy. By Saturday, we realized why the bathtub looked so filthy . . . the hotel was busy re-surfacing the dirty-looking tubs. Unfortunately, our hotel room smelled like nail polish remover and it was quite strong. The hotel staff courteously told us what was going on, but there was nothing they could do about it. I know repairs and updating are a must with hotels, but their method of ventilation obviously didn't work. We just got ready as fast as we could and got out of there to shop and have fun! I will say this: the hotel staff was wonderful, helpful, and friendly. The valets were really fun and extremely welcoming. That made it so fun to pull up on a girls' weekend and start off on the right foot! I would stay here again, but hope the Sheraton does some much-needed updates to their rooms.
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Pass this up and stay at the Marriott
07/03/2008What a disappointment! this place has serious issues! we were really looking forward to staying at the sheraton at the beautiful country club plaza. i think because they are on ...
What a disappointment! This place has serious issues! We were really looking forward to staying at the Sheraton at the beautiful Country Club Plaza. I think BECAUSE they are on the plaza they don't think they need to provide customer service. The check in person was rude to start. The air conditioning in the room didn't work and when we called the technician, they took out a filter with at least 1 inch of black dirt on it. It was gross. Oh, they didn't bother to replace the filter. The TV's are old and only have 8 channels. I don't know about you but 1 channel of ESPN doesn't keep a husband happy. Everytime I used the ladies room in the lobby (on different days) they didn't even have any towels in any of the 3 dispensers. On the plus side the housekeeper who brought the hangers was great and the doorman who helped with directions was excellent. Some of the other people in our party never got their rooms made up. They told them they were making up rooms for new guests (what about the ones staying there). I think the Sheraton needs to take a serious look at management - the staff is totally unmotivated! I had to get an extra room at the Marriott down the street and they shined! Wish we had stayed there!
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