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Ramada Limited Knoxville East

Ramada Limited Knoxville East

722 Brakebill Road
Knoxville, TN US 37914 Map It
Knoxville

Reviews

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  • Getting there is a little bit of a chore

    09/18/2009

    The hotel is right off of the interstate but it is behind a truck stop, ruby tuesdays and another hotel. there is no frontage road so you kind of drive ...

    the hotel is right off of the interstate but it is behind a truck stop, Ruby Tuesdays and another hotel. There is no frontage road so you kind of drive a little to get to it. You can go through the truck stops parking lot, which is really easier. There was a home football game the weekend that we were there so the price was astonishingly reasonable. When you get a great price you don't really have high expectations. The room appeared clean except for behind the door in the bathroom which on the second day of our stay had been cleaned though I hadn't mentioned it to anyone. If the room is clean I am generally good. Beds were comfortable, shower was hot, towels were sufficient. We didn't spend a lot of time in the room, if we had I might would have wanted one a little nicer and roomier bu this was not a relax in the room kind of trip. Hotel met our purposes. It is quiet because of the insolation from the interstate. We didn't eat the breakfast so I don't know about that. The little bit of interaction with the front desk was pleasant.

  • Worst experience ever! Rude management

    02/17/2009

    Do not stay here! my husband and i were moving across the country this january with our cat. we chose this location after seeing that they were pet friendly online. ...

    Do Not Stay Here! My husband and I were moving across the country this January with our cat. We chose this location after seeing that they were pet friendly online. Check -in went fine, the room was a little older and run down. But, for the price and somewhere to crash for the night it was fine. In the morning we went to their free breakfast (after putting the do not disturb sign up), the food selection was about average. Upon returning to our room we found the do not disturb sign on the ground. When we entered the room our indoor only cat was missing! We approached management to find out who might have gone in our room and which way the cat went. The owners / management started yelling at us, waving fingers in our faces that it was our fault. They offered no help at all. They insisted that no one ""has the right to go in our room"" but they would not try to find out which one of their staff members might have accidently gone in the room. When we tried to have them show us the alleged security footage they couldn't pull up anything beyond several days prior and the only footage on that date was after we asked to see it. We were also not allowed to use a working printer to make missing cat flyers. I have never met a group of people so rude, unhelpful, with such little compassion for something that was their fault. They never apologized, and didn't even offer to comp. our room due to such a horrible experience or offer us an extra night to try and find our cat.

  • noise

    04/02/2007

    This motel is located next door to a truck stop and a semi truck ran his diesel engine next door to our room all night long. the management made no ...

    This motel is located next door to a truck stop and a semi truck ran his diesel engine next door to our room all night long. The management made no apologies nor tried to remedy the situation. Do not stay here!!! We finally left at 2:30 in the morning.

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