Reviews
Write a Review-
Worst Room I Ever Booked in NOLA
11/02/2008This is the shabbiest hotel i've seen in the quarter. the bathroom was disgusting, carpets nasty, rooms mouldy and decrepit. some renovations were being done while their and ...
This is the shabbiest hotel I've seen in the Quarter. The bathroom was disgusting, carpets nasty, rooms mouldy and decrepit. Some renovations were being done while their and this hotel needs them badly!
-
awful
04/02/2008Room & carpet dirty, room noisy, no ...
room & carpet dirty, room noisy, no service
-
Horrible service, worse rooms
03/09/2008We booked rooms at this hotel for my parents and out of town guest attending a wedding celebration. their rooms were so tiny that it required single file into the ...
We booked rooms at this hotel for my parents and out of town guest attending a wedding celebration. Their rooms were so tiny that it required single file into the room. The toilets flushed (on their own) every 5 minutes all through the day and night. My parents have a picture of their restroom since it was absolutely ridiculous. You had stand on the toilet to reach the handle to flush. The front desk attendants were of zero assistance. They asked for air freshner to help with the horrible smell. The response from the front desk was "Why would we have any air freshner?" My friend also asked for an additional pillow and was told that they don't keep additional pillows for the hotel. Never again!
-
Bad experience
11/09/2007This hotel is bad. in our first room, the shower was obviously broken. in our second room, the bed was broken, the bathroom light was out and the remote didn' ...
This hotel is bad. In our first room, the shower was obviously broken. In our second room, the bed was broken, the bathroom light was out and the remote didn't work. Then, they didn't provide the desired wake-up call. To top it off, the elevator broke down. While the staff was nice, I didn't sense they were really going to do anything about the problems. The hotel is trying to upgrade it's decor, but they're not fixing the major problems.
-
Does a bed come with this room?
10/28/2007We're promised two beds for four people. our room has one bed. they promise a rollaway--four hours later, no bed. eight hours later--no bed. call the front ...
We're promised two beds for four people. Our room has one bed. They promise a rollaway--four hours later, no bed. Eight hours later--no bed. Call the front desk (again!)--and we're told that the bed's been delivered. Uh...no. Try again. Delivery guy's at lunch. It's 11p.m.??? Manager calls and growls at us--for wanting a bed?!!! Don't those come standard in most hotels?
Double room magically becomes available. Elevator's broken--must schlep luggage through bar and upstairs (now in pajamas, no less.) There's a knock on our door. An offer of help? Nope--a surly desk clerk angrily shoving a new key in our faces and stomping away.
So, we trek through the bar, pajamas and all, lugging huge suitcases, much to the amusement of the drunks. The new room is--swear to God--50degrees. We've given up complaining at this point and just shiver.
At least we got rooms--we witnessed two other couples--one holding their fully prepaid receipt--getting turned away because the hotel was overbooked. The front desk staff, instead of being helpful, was downright rude.
So: paying for a room doesn't guarantee you'll get one, getting a room doesn't guarantee you'll have beds, and getting a bed doesn't guarantee it'll be clean. The location can't be beat, and the courtyard is gorgeous, but there are plenty of other hotels where you'll be treated much better and people won't make you feel like you're making an unusual request for wanting actual beds in your hotel room!
