Reviews
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Great Hotel
10/05/2009Convenient location. front desk was very friendly.
Convenient location. Front desk was very friendly.
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It was acceptable
06/30/2009Not that great. just acceptable.
Not that great. Just acceptable.
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best beds in the business
06/29/2008I had not stayed at crowne plaza airport before, but always used the crowne plaza on i 17 and peoria before several times due to the marvelous beds and sheets ...
I had not stayed at Crowne Plaza Airport before, but always used the Crowne Plaza on I 17 and Peoria before several times due to the marvelous beds and sheets and feather pillows. I was sorry to see they no longer provided eyeshades this time, but the spray bottle of lavender mist and the CD that is conducive to sleep were provided in the organza bag at the foot of our beds and the heavy curtains plus clip held back the light--a must w/ jetlag. While not as big or quite as fancy as the Crowne Plaza on I 17, this one is very nice, too ?and just a hop skip and a jump from the airport. The front desk and the shuttle driver went out of their to help me when I needed to locate my car in a nearby lot but was too jetlagged to remember where. The breakfast area was on the dark side and they were out of black tea but the buffet was fresh and appealing and the eggs were made to order on the spot. The lobby had 3 computers w/ free Internet access and I could pull up Internet in my room, too. But I really like the location, and am planning to book a room next week on my next business trip, too. I see that Starbucks is open there M-F, and I hope they extend their hours to include weekends, soon, too.
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Good price but lacking amenties
05/21/20081. hotel staff most helpful i have seen in long time (the good part). 2. don't even give coffee in morning. even motel 6 does that. 3. no breakfast ...
1. Hotel staff most helpful I have seen in long time (the good part). 2. Don't even give coffee in morning. Even Motel 6 does that. 3. No breakfast other than their resturant. 4. No ice on my floor for 5 nights. 5. Smokers allowed to pollute entry area. Almost gaged from smell of smoke. 6. Entry area dirty too. Did not clean over weekend. Ashtrays overflowing. 7. Elevator to parking area dirty and disgusting. 8. Room card malfunctioned during stay. 9. Drains in tub slow. 10. On positive side room clean 11. Maids did not replace used towels...I had to track them down and get towels from them. 12. "Business" center is two computers wit the nastiest keyboards I have ever seen against outside wall in lobby. Wanted to wash after each use. Note: Got fairly cheap price but if I paid their prices I would have had a fit as it was barely worth what I paid.
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Terrible
05/12/2008We had two rooms, my daughters was dirty with stuff on the carpet. half the standard items in one room was missing.such as a soap dish. when we called ...
We had two rooms, my daughters was dirty with stuff on the carpet. Half the standard items in one room was missing.such as a soap dish. When we called customer service about one of the rooms issues they gave us a "whatever attitude" and said thats housekeepings thing and they she would tell them. When we mentioned it at the front desk, the young man mentioned that we had booked our room through a discount web site, and usually we would not get booked there. This seemed to us that we were not treated properly because of how we booked. The second day there a housekeeping cart was in the same spot next to our room in the hallway the entire day and into the evening. We tried to have lunch on our last day prior to leaving, we asked to speak to the manager regarding our stay. Was told by the desk she was near and would have her come into the restaurant and speak to us. She never showed up eventhough we saw her around. We waited with childeren afeter ordering approx 45 minutes prior to asking about our lunch and was told it had not even been started yet, we chose to leave. We will never stay in ths hotel again.
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