Hilton Houston Nasa Clear Lake
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from $71.43 USD
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Reviews
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Business Trip
09/01/2009I stayed here two nights during the week on the 7th floor and had a very pleasant time. check in was efficient and very friendly. the elevators are close to ...
I stayed here two nights during the week on the 7th floor and had a very pleasant time. Check in was efficient and very friendly. The elevators are close to the lobby so I did not have to lug my laptop and luggage far. The room was well appointed with a HUGE flatscreen which was great. I had a fantastic view of the lake and jetski rental area downstairs. The gym is on the second floor with brand new cardio equipment with their own tv's, free weights cold water and personal towels. I used the restaurant for breakfast and the bar in the evenings and food was great/drinks perfect. All in all I could not have asked for a more comfortable stay with friendlier staff.
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WORST EXPERIENCE EVER!!!! RUDEST STAFF
01/26/2009First, we get into the room and the balcony is so small i don't even think it counts as a balcony. also, i booked a suite and what i ...
First, we get into the room and the balcony is so small I don't even think it counts as a balcony. Also, I booked a suite and what I ended up getting was a room with two double beds with no fridge or sitting area like I was supposed to have. I didn't get a new room and i didn't get a rate adjustment. The walls are so thin! We were not being loud, simply having a conversation and recieved noise complaints in which the staff said they were going to call the cops which is not at all necessary! We were not doing anything illegal. We decided to leave and go somewhere as to not disturb anybody. When we came back, we all went to bed and one of us went in the bathroom to take a shower. We then recieved another noise complaint when we weren't even speaking! I explained this to the staff, and they were still nothing but rude. In the morning housekeeping came and was rude when we said no thank you. The parking is horrendous! There was only one spot left which was too small for a truck to get into. I would never stay here again! Its only nice on the outside. The rooms and staff are horriblel.
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Wouldnt stay again
01/14/2009Staff is very nice and welcoming. rooms are dirty and poorly taken care of. my room had a foul odor (urine). 2 non-working electrical outlets. needs new door hardware ...
Staff is very nice and welcoming. Rooms are dirty and poorly taken care of. My room had a foul odor (urine). 2 non-working electrical outlets. Needs new door hardware for safety. Walls are paper thin.
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ADVENTUROUS
09/05/2008My family and i had a great weekend and the hotel was very nice and comfortable. but the scary thing we went through was when the alarm came on at ...
My family and I had a great weekend and the hotel was very nice and comfortable. But the scary thing we went through was when the alarm came on at 7 in the morning and the intercom came on telling all of us to evacuate the building because there was a fire in the area. So we got up quick and grabbed our 2 sons and left the room. When we were walking down the stairs we smelled the smoke but we didnt know where it was coming from. We were staying at the 5th floor and later the person that was in the front of the lobby told us that the smoke was coming from the 2nd floor. I think it was the AC that blew out... IT was the scariest thing that ever happen to us, but i wouldnt want to stay there again. Later before leaving the hotel a person told me that this has happen twice in 1 day. yikes....
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Hilton - Clear Lake
08/28/2008Very good experience. the staff was outstanding, the room was very clean and the entire facility was well above ...
Very good experience. The staff was outstanding, the room was very clean and the entire facility was well above average
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