Reviews
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NEVER AGAIN WILL I STAY AT THIS HOTEL!!!!
08/11/2009My family and i reserved a room through travel on line for a 2 night stay august 7 to 9, 2009. we reserved a non-smoking room. when we got ...
My family and I reserved a room through Travel on line for a 2 night stay August 7 to 9, 2009. We reserved a non-smoking room. when we got there at around 7:00pm. All they had were 3 smoking rooms. I asked the hotel associate what happened to our reservation for a non-smoking room??? They said that they were sold out and had to offer it someone else. WHAT?? I spoke to the manager and he was even worst. He said that there is nothing he can do. He was not able to give me an answer on what happened to our room. All 3 rooms smelled of smoke. They were BAD!! My wife has a sensitive sense of smell and she was really struggling to be in that room. All my kids had their hands over their nose and were completely struggling to breathe. I asked the manager to find us another room and he said that he did not have any non-smoking rooms. Here's the kicker, he said because we reserved our room through Travel on line it was not their priority and their problem. When I told him I will look for another hotel, he said if that's what I want to do, to go ahead and do that. Wow, he did ntohing to keep a customer happy. I guess Travel on line Customers are nothing to him. I will not recommend this hotel to anyone EVER!!! STAY AWAY FROM THIS HOTEL.
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Very pleased with our stay
10/24/2008We were referred by a friend who travels to disneyland and always stays here. because of the shuttle service to disneyland at convenient times and free breakfast, you save parking ...
We were referred by a friend who travels to Disneyland and always stays here. Because of the shuttle service to Disneyland at convenient times and free breakfast, you save parking and am meal- savings of $40-$60 per night is worth price of room. The staff was great, rooms terrific and roomy, rooms open up into atrium area giving a fun atmosphere for kids(you can see where they are going) and the smell of breakfast in the morning is welcoming. Hot pancakes, sausage, bacon, omelets, fruit, bagels oatmeal, juices, cereals, yogurt - good spread. Extra pillows, paper in the morning, kitchens, fast service, kitchen area, big rooms. Will stay there again. Note-remember to reserve shuttle trips with desk, ask for side of hotel on same side as desk and pool as there is a loud refinery or something on back side - they switched, no problem. Pool and spa wonderful, gym decent. Not much else around it though, an IHOP and subway across freeway. Fast check-in and out. Held luggage for us until room was ready later in day. great deal!
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Hotel Review - Embassy Suites Anaheim North
08/24/2008Great hotel. entire staff was friendly and very helpful including the front desk. made to order breakfast and manager's cocktail hour were especially great. room was attractive, comfortable and ...
Great Hotel. Entire staff was friendly and very helpful including the front desk. Made to order breakfast and manager's cocktail hour were especially great. Room was attractive, comfortable and clean. Nice extras such as daily newspaper at door, toiletries in bath and comfortable bed with nice sitting area in each room. Wonderful place to stay. We especially enjoyed the free shuttle to and from Disnewland.
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Good enough experience
08/02/2008Have stayed in other emabassy suites and all good. this one was good, but terrible stale smell of cigarettes in room from prior use. stayed there and could smell the ...
Have stayed in other Emabassy Suites and all good. This one was good, but terrible stale smell of cigarettes in room from prior use. Stayed there and could smell the whole time. Only bad thing other than the pull-out bed! Ouch! I chose this one because of free travel to Disney! Excellent!
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Can't be Beat
07/28/2008I booked a quick family trip, taking our daughter and her friend to disneyland. the hotel was immaculate as were the rooms. very clean and the hotel staff were very ...
I booked a quick family trip, taking our daughter and her friend to Disneyland. The hotel was immaculate as were the rooms. Very clean and the hotel staff were very friendly. The shuttle to and from Disneyland worked out great. The Manager's Reception actually had the Manager walking around and greeting the guests! No small drinks here, full size beers and cocktails. The breakfast was much better than the Denny's ($30.00) we had on the way down. Overall, this Embassy is one of the best that we have stayed at. You can't beat the Manager's Reception and the cooked to order breakfast. We were very satisfied.
