Important Hotel Information
- All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.
Reviews
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Convienent for an onsite conference, but that's about it
11/23/2009The hotel is set on beautiful grounds, and the room was well-appointed and clean. the hotel is huge, so beware where you are located. my room was over the ...
The hotel is set on beautiful grounds, and the room was well-appointed and clean. The hotel is huge, so beware where you are located. My room was over the receiving depot. I was always awake by 6am anyways, so the crashing noises outside at that time didn't bother me but could be a problem for others. I stayed there because I was attending a conference on-site, and from that perspective it was very convenient. The downside to this was, however, that I expected the restaurants to be as nice as the rest of the hotel. What a shocking disappointment they were! During the course of my stay, I ate at every establishment (2 restaurants, 1 'gourmet' deli). The service was completely lacking, and I think this reflects on a lack of staff training by the management. Many of the staff members, although kind, had immense language challenges that made basic communication difficult. Other staff members were rude beyond belief. One waiter actually threw the food on our table. For the first time in my life I left a restaurant without leaving a tip- that is how bad it was. And, unfortunately, the gourmet deli was no better. At a conference coffee is essential, and the lines were always 15-20 minutes long! Also beware, upon checkout I was charged for a meal that I never had! Another sore point for me was the doormen. Of course I tip them, but they were very agressive about it- especially the one who brought my bags from the car to the valet area in the lobby. In summary, stay if you have to but be sure to bring some snacks with you and hope that the weather is agreeable enough so that you can go to the better restaurants that are across the street.
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Comfortable and Convenient
03/23/2009Loved it! short stay but had everything i need, plus and was close to the ...
Loved it! Short stay but had everything I need, plus and was close to the metro
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Marriott Wardman Park Hotel
10/16/2008Excellent accommodations, good restaurants, friendly service.
Excellent accommodations, good restaurants, friendly service.
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I guess I learned what a Convention Hotel means....
11/10/2007My husband and i attended a conventioned and stayed in the executive suite for 5 nights. the room service was poor, breakfast was an hour late the first morning and ...
My husband and I attended a conventioned and stayed in the Executive Suite for 5 nights. The room service was poor, breakfast was an hour late the first morning and the order was wrong. The food at the Pub/Bar was not impressive although it was edible. The buffet on
Sat am in the main rest. was absolutely fabulous for me, so so for my husband. I thought our house keeper did a great job and she was very nice. We ordered breakfast for a meeting and again it was late and again it was wrong. The staff looked overworked and harried during the convention. Friday afternoon, after the majority of the convention left, the change in atmosphere was immediate. We found mints on our pillows for the first time that evening! The way it was explained to me is that convention hotels aren't really worried about repeat business (for the convention goers) as most conventions circulate. I was happy with the doormen and valets I thought they did a great job getting crowds out in their taxis. When I tried calling room service for the breakfast meeting the phone rang for 5 minutes without answer. When I called the front desk the woman walked my room number down to where room service was and asked them to call me. So the service was inconsistent, some employee's went out of their way to help while some did the least they could. Quite a large number of people I met that attended the convention stayed in a different hotel because they had already experienced this type of convention hotel mentality. -
Shocking Veiw!
08/13/2007Well, upon check in i was handed my room keys andwas just told were my room was located. no explanation about my package..the panda package..the parking and a ...
Well, upon check in I was handed my room keys andwas just told were my room was located. No explanation about my package..the Panda Package..the parking and a Panda Welcome kit was supposed to be given to me..but none was given.. no parking pass perhaps a smile at least ..but none...so I had to go back to the deskl and ask for al the above mentioned items..they were apologetic and all, but when I asked for an additional Panda Welcome kit (which I was willing to pay for) I was told no..they had to order it???? So I get all my needed materials and we go and park the car in a hard to find parking garage..terrible and confusing to say the least. We get to room which is not at all near the pretty part of the hotel as pictured in the photos, but in the back which is not even the same building that the pictures show on the web site!@#$....we open out curtains to see the garbage dump below and the apartment building next door..not attractive at all:) We found breakfast dishes in the hall way that must of been left over from the prior guests at our door and they were not taken away until later on that night...we ordered in our first night and our dishes also stayed in the hallway all night into the day..so house keeping was not up to par:( Not the best hotel..the staff was nice expect for the first girl at check in whom I did not see at all after that first experience..I would not stay there again...for the price $* per night and the rooms location not worth it.
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